Archive | communication theories RSS feed for this section

What Constitutes Value in Social Media Measurement?

7 Feb

tape-measure-2

This weekend, I read a few articles on public relations research that got me thinking (I think that’s what my professors were going for ;) ) The general consensus is that public relations research is often limited to the evaluation of the products of short-term communication programs when what it should be doing is evaluating the products, processes, and the outcomes of both short- and long-term programs (Grunig & Grunig, 2001; Michaelson & Macleod; 2007). Of course, this statement assumes that organizations are conducting research in the first place…

Public Relations Publics: Problem or Solution?

26 Jan

3181421463_1e42edb03e

This semester I’m taking “Public Relations Publics” at university of Maryland, which focuses on what matters (or should) the most to public relations practitioners — the people.

We discussed the difference between the terms “stakeholders” and “publics” and agreed that stakeholders are those who are affected by what the organization does and have stakes in the results of those actions. Publics are not only affected by organizations’ actions, they also have the potential to become involved in those actions and to influence organizations that way. This concept of publics comes from the Situational Theory of Publics, developed by University of Maryland Professor James E. Grunig (yay Maryland).