What Constitutes Value in Social Media Measurement?
7 Feb
This weekend, I read a few articles on public relations research that got me thinking (I think that’s what my professors were going for
) The general consensus is that public relations research is often limited to the evaluation of the products of short-term communication programs when what it should be doing is evaluating the products, processes, and the outcomes of both short- and long-term programs (Grunig & Grunig, 2001; Michaelson & Macleod; 2007). Of course, this statement assumes that organizations are conducting research in the first place…


This semester I’m taking “Public Relations Publics” at university of Maryland, which focuses on what matters (or should) the most to public relations practitioners — the people.

